[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間：2025-09-02 (世界標準時間)。"],[],[],null,["# Getting support\n\n| **Note:** Set the support category to `Compute` and select Kf as the component when filing a new support case.\n\nBefore contacting support\n-------------------------\n\nTo troubleshoot and resolve certain Kf problems yourself, see\n[Troubleshooting Kf](/migrate/kf/docs/2.10/support/troubleshooting).\nIf other troubleshooting steps fail to resolve the problem, you can contact Google Cloud Support to help you.\n\nTo get support, you must install [supported versions](#support_policy) of Kf using the steps\nas described in the [installation guide](/migrate/kf/docs/2.10/install), on supported versions of GKE.\n\nSupport options\n---------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager.\nRead more about support options at [Getting support with Cloud Customer Care](/support).\n\nYou can also find live support, developer communities, and self-service help for\nGoogle Cloud, Google Workspace, and other Google Cloud products at the [support hub](/support-hub).\n\nAll Google Cloud Support packages include support for\nKf for customers who have purchased GKE Enterprise\nlicenses. If you have an existing GKE Enterprise license, you already have\nsupport for Kf.\n\nVersion support policy\n----------------------\n\nThe objective of this Version Support Policy is to provide you the flexibility\nto schedule upgrades when it meets your business needs, while balancing the\nrapid evolution of Istio, Kubernetes, Google Distributed Cloud,\nGKE, and Kf.\n\nGoogle supports the current and previous two (n-2) minor versions of\nKf. The following table shows the supported versions of Kf\nand the unsupported end-of-life (EOL) versions.\n\nSupported versions\n------------------\n\nUnsupported EOL versions\n------------------------\n\n| **Note:** Kf requires incremental upgrades by minor version. If you are running an EOL version of Kf, you must upgrade one minor version at a time until you are on a supported version."]]
