Stay organized with collections
Save and categorize content based on your preferences.
SecOps Services:
Technical Support Services Guidelines
Last modified: March 30, 2023
Technical Support Services for SecOps Services are
provided by Google to Customer under the
Google Technical Support Services Guidelines
(the โGuidelinesโ). All references in the Guidelines to
โGoogle Cloud Platform Servicesโ, โGCP Servicesโ, or
โServicesโ are each deemed to be references to the
SecOps Services. Capitalized terms used but not defined
in the Guidelines have the meaning given to them in the
Agreement.
Previous versions of the SecOps Services Technical
Support Services Guidelines are provided below for
archival purposes.
Archive versions of the Chronicle SIEM Technical
Support Services Guidelines:
October 26, 2022
and
October 1, 2020
Archive versions of the Chronicle SOAR Technical
Support Services Guidelines:
August 2, 2022
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],[],[],[],null,["# SecOps Services Technical Support Services Guidelines\n\n- [Back to Google Cloud Terms Directory](https://cloud.google.com/product-terms)\n- \n- Current \n\nSecOps Services:\nTechnical Support Services Guidelines\n======================================================\n\nLast modified: March 30, 2023\nThis is not the current version of this document and is provided for archival purposes. [View the current version](/terms/secops/tssg) \nTechnical Support Services for SecOps Services are\nprovided by Google to Customer under the\n[Google Technical Support Services Guidelines](/terms/tssg)\n(the \"Guidelines\"). All references in the Guidelines to\n\"Google Cloud Platform Services\", \"GCP Services\", or\n\"Services\" are each deemed to be references to the\nSecOps Services. Capitalized terms used but not defined\nin the Guidelines have the meaning given to them in the\nAgreement.\n\nPrevious versions of the SecOps Services Technical\nSupport Services Guidelines are provided below for\narchival purposes.\n\nArchive versions of the Chronicle SIEM Technical\nSupport Services Guidelines:\n[October 26, 2022](/terms/secops/tssg/chronicle-siem/index-20221026)\nand\n[October 1, 2020](/terms/secops/tssg/chronicle-siem/index-20201001)\n\nArchive versions of the Chronicle SOAR Technical\nSupport Services Guidelines:\n[August 2, 2022](/terms/secops/tssg/chronicle-soar/index-20220802)\n\n\n[](/terms/secops/tssg/chronicle-siem)"]]
