United Airlines

4.8
844K reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

Meet the United app

From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
Updated on
Aug 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
826K reviews
Lise Hartwick
July 8, 2025
I haven't been able to log in. I've tried multiple times, but if I enter my email or phone number it asks me to log in with my MileagePlus number. I do that and set up a password, then it takes me back to the first step again. No matter what I enter it asks me to create a password again. I've tried using the app as a guest, but it won't capture my passport. It says "too far" so I inch closer until it says "too close".
9 people found this review helpful
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Nishant Nain
March 24, 2025
I'd give zero stars if I could. Without fail, the document scanner in this app has never worked for my passport or residency cards; no matter the lighting conditions or the 5 different phone cameras I've tried. Seriously, hot garbage whoever is building this feature. You might as well just not have it. Maybe it only works for American documents, but then the app should highlight it. Complete waste of time.
13 people found this review helpful
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Richard Blundell
May 25, 2025
In general this app lets you do what you want. The check-in process is quite slow, but that might be due to United's back-end systems rather than the app. I get a repeated app crash trying to check one member of my party in, however. Android says the app contains a bug. Hopefully the 8–10 app crash reports you've just received will help you fix your software bugs, United dev team!
4 people found this review helpful
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What’s new

In this release, we’re continuing to focus on streamlining and improving the app to make it easier to use and provide more ways for you to self-serve.