If you canโt create an Apple Account or see โyour account cannot be created at this timeโ
Find out what to do if you canโt create an Apple Account. You can try again later, or try a different way to create an Apple Account.
If this isnโt the first Apple Account youโve tried to create
If you already have an Apple Account and youโre trying to create additional accounts, there are alternatives depending on what youโre trying to do.
If youโre trying to create an account because youโve forgotten your Apple Account password, reset your password.
If youโre trying to create an Apple Account and see a message that says the email address or phone number is unavailable or canโt be used, an Apple Account already exists that uses it. Try a different email address or phone number, or reset your password for that account.
If youโre trying to create an Apple Account for a child, use Family Sharing to create an Apple Account for a child instead.
If youโre trying to set up multiple accounts for a business or employees, use a Managed Apple Account in Apple Business Manager, or let users create their own accounts.
If you still need help
If you canโt create your Apple Account, there are some things you can try.
Use an Apple device or app
If you have an Apple device, use that to create your account in Settings or System Preferences. If you have a Windows PC or Android device, try creating your account on the web at account.apple.com.
Update to the latest software
Your Apple device or Apple app may not be up to date.
On a Windows PC or Android phone, update your operating system and check for the latest updates to Appleโs apps
If this is your first Apple Account
If you can still see โyour account cannot be created at this timeโ on a device with up-to-date software, get suggestions on what to try next.
Check your internet connection
Make sure you can open web pages in your deviceโs web browser. If you can open web pages, try again later to create an Apple Account. You may want to switch to mobile data or a different Wi-Fi network, if available. You can also check Appleโs System Status page to see if thereโs an outage in your country or region.