If your AirPods Pro (1st generation) make crackling or static sounds
Follow these steps.
Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
Listen to audio from a different app to see if the app causes the issue.
If you still experience sound quality issuesβor if the issues increase in loud environments, with exercise, or while talking on the phoneβrefer to AirPods Pro Service Program for Sound Issues.
Need more help?
Tell us more about what's happening, and weβll suggest what you can do next.
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