If your iPad won’t charge

If the battery in your iPad doesn’t charge or charges slowly, find out what to do.

When your iPad is charging, you see a lightning bolt on the battery icon in the status bar, or a large battery icon on your Lock screen.

If you can’t see the charging icons

1. Connect your iPad to a USB charging cable (preferably the cable that came with your iPad).

2. Plug the cable into one of these power sources:

   • A USB power adaptor that’s plugged into a working wall outlet. It’s best to use the USB power adaptor that came with your iPad. Learn more about Apple USB power adapters.

   • A USB port that supports USB 2 or later, on a computer that’s on and not in sleep mode.

   • A powered USB hub, docking station or other Apple-certified accessory.

If your iPad still won’t charge

• Use a different power adaptor or a different charging cable.

• Make sure that your iPad isn’t too hot or too cold. Keep your iPad within acceptable operating temperatures.

Force your iPad to restart

If your iPad still won’t charge, force it to restart.

For an iPad without a Home button

1. Press and quickly release the volume button closest to the top button.

2. Press and quickly release the volume button furthest from the top button.

3. Press and hold the top button until your iPad restarts.

For an iPad with a Home button

Press and hold both the top (or side) button and the Home button until you see the Apple logo.