CRM

Transform and modernize your businesses and upgrade your enterprise management skills with Odoo 11, the most comprehensive management software

Develop and implement a fully-functional, systematic CRM plan with CiviCRM

This CRM masterclass gives you a proven approach to modern customer relationship management

Click your way to automating business processes with Salesforce Visual Workflow

Learn how to build advanced reports and dashboards in Salesforce Lightning experience

A comprehensive guide filled with best practices and tailor-made examples - a must-read for all Lightning Platform architects!

Extend and unleash the power of Salesforce CRM and the advanced features of the Lightning interface to create techniques for user interaction and derive real-world solutions.

Learn how to successfully administer, build, and manage Salesforce CRM and Salesforce mobile solutions using real-world and best practice techniques

A definitive guide covering all the core concepts necessary to pass the Salesforce Administrator Certification exam

Master advanced Salesforce Administration concepts with expert tips, techniques, and mock tests

Gain a complete overview of Oracle CX Cloud Suite and its tools for functions ranging from marketing to sales and commerce to service

A practical guide to extend your skills with Odoo 12 to build resourceful and open-source business applications

Use a no-code approach to create powerful business solutions using Dynamics CRM 2016

Master professional-level business application designs using Microsoft Dynamics CRM 2015 and its xRM features

Master the art of providing effective IT services to your customers by leveraging Zendesk