AppleCare offers one-stop support and service for all of your Apple products โ from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement battery when yours drops below 80% capacity. And priority care with just a chat, call, or tap.1
Get coverageAppleCare offers peace of mind for all your devices, with coverage inside and out.2, 3
Stay protected through lifeโs ups, downs, and even drops. Service is fast, and many issues can be resolved the same day.4, 5
Liquid damage is covered as part of accidental damage protection. So now you wonโt have to stress over spills and splashes.
AppleCare covers battery replacements at no extra charge if the capacity drops below 80 percent. Plans also include extended warranty coverage in the case of any hardware issues.
Get answers to your questions and support for all your hardware and software needs. Contact us via text, the Apple Support app, or phone, online, or in person at the Apple Store.
Enjoy great coverage for the products you love.
AppleCare+
Cover your iPhone.
AppleCare+
| Models | 2 yrs |
|---|---|
| iPhone 16e | |
| iPhone 16, iPhone 15 | |
| iPhone 16 Plus, iPhone 15 Plus | |
| iPhone 16 Pro, iPhone 16 Pro Max |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Same-day service
Get repairs as soon as the same day at the Apple Store or with an Apple Authorized Service Provider.
Repairs for damaged screens or back glass
Damaged screens or back glass can be repaired as often as you need for a low fee โ often in the same day.
HK$228 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$788 service fee
Replacement battery service
If your iPhone battery holds less than 80 percent of the original capacity, itโs covered.
No additional fee
AppleCare+
Cover your Mac.
AppleCare+
| Models | 3 yrs |
|---|---|
| Mac mini | |
| Mac Studio | |
| iMac | |
| MacBook Air 13-inch | |
| MacBook Air 15-inch | |
| MacBook Pro 14-inch | |
| MacBook Pro 16-inch | |
| Mac Pro |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Onsite service
For extended warranty claims, weโll send a technician to you or have a courier pick up your Mac desktop for service.
Global repair access
Service and support is close by โ visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for damaged screens or external enclosures
Damaged screens or external enclosures can be repaired as many times as you need for a low fee.
HK$799 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$2,299 service fee
Replacement battery service
If your Mac battery holds less than 80 percent of the original capacity, itโs covered.
No additional fee
AppleCare+
Cover your display.
AppleCare+
| Models | 3 yrs |
|---|---|
| Apple Studio Display | |
| Pro Display XDR |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Onsite service
For extended warranty claims, weโll send a technician to you or have a courier pick up your Display for service.
Global repair access
Service and support is close by โ visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for damaged screens or external enclosures
Damaged screens or external enclosures can be repaired as many times as you need for a low fee.
HK$799 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$2,299 service fee
AppleCare+
Cover your iPad.
AppleCare+
| Models | 2 yrs |
|---|---|
| iPad, iPad mini | |
| iPad Air 11-inch (M3) | |
| iPad Air 13-inch (M3) | |
| iPad Pro 11-inch (M4) | |
| iPad Pro 13-inch (M4) |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement iPad, and weโll ship it to you so you donโt have to wait for a repair.6
Repairs for damaged screens
Damaged screens can be repaired as often as you need for a low fee โ often in the same day.
HK$228 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$788 service fee
Replacements for iPad accessories
Damaged iPad accessories like Apple Pencil or an Apple-branded keyboard can be replaced for a small fee.
HK$228 service fee
Replacement battery service
If your iPad battery holds less than 80 percent of the original capacity, itโs covered.
No additional fee
AppleCare+
Cover your Apple Watch.
AppleCare+
| Models | 2 yrs | 3 yrs |
|---|---|---|
| Apple Watch SE | โ |
|
| Apple Watch Series 10 | โ |
|
| Apple Watch Ultra 2 | โ |
|
| Apple Watch Hermรจs | โ |
|
| Apple Watch Hermรจs Ultra | โ |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple Watch, and weโll ship it to you so you donโt have to wait for a repair.6
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
Starting at HK$548
Replacement battery service
If your Apple Watch battery holds less than 80 percent of the original capacity, itโs covered.
No additional fee
AppleCare+
Cover your Apple Vision Pro.
AppleCare+
| Models | 2 yrs |
|---|---|
| Apple Vision Pro |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple Vision Pro, and weโll ship it to you so you donโt have to wait for a repair.6
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$2,299 service fee
Replacement battery service
If your Apple Vision Pro battery holds less than 80 percent of the original capacity, itโs covered.
No additional fee
Carry-in repairs
Service and support is available in person at an Apple Store.
AppleCare+
Cover your headphones.
AppleCare+
| Models | 2 yrs |
|---|---|
| AirPods, AirPods Pro, Beats | |
| AirPods Max |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request replacement headphones, and weโll ship them to you so you donโt have to wait for a repair.6
Global repair access
Service and support is close by โ visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$229 service fee
Replacement battery service
If your battery holds less than 80 percent of the original capacity, itโs covered.
No additional fee
AppleCare+
Cover your Apple TV.
AppleCare+
| Models | 3 yrs |
|---|---|
| Apple TV |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple TV, and weโll ship it to you so you donโt have to wait for a repair.6
Global repair access
Service and support is close by โ visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$115 service fee
AppleCare+
Cover your HomePod.
AppleCare+
| Models | 2 yrs |
|---|---|
| HomePod mini | |
| HomePod |
For applicable service fees, see Terms and Conditions.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement HomePod, and weโll ship it to you so you donโt have to wait for a repair.6
Global repair access
Service and support is close by โ visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
Starting at HK$115
Carry-in repairs
Service and support is available in person at an Apple Store or Apple Authorized Service Provider.
Most Apple products come with one year of hardware coverage through the limited warranty. AppleCare plans extend that hardware coverage and provide additional features like accidental damage protection and priority support.
You can start an AppleCare+ plan when buying a new product with Apple in person, online, or through the Apple Store app. For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad, or Mac.
When you protect your iPad with AppleCare+, youโll get coverage for Accidental Damage for one Apple Pencil and one Appleโbranded iPad keyboard. AppleCare+ also covers any in-box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorized Service Providers. Start a repair by visiting support.apple.com/en-hk/repair, downloading the Apple Support App, or calling (852) 2112-0099.
It depends on your product and the type of repair. Same-day service is available for iPhone in most major metropolitan areas. For most other products, we offer Express Replacement Service, where weโll send you a device so you donโt have to wait for a repair. For all available service options, please visit support.apple.com/en-hk/repair.