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Contact

The District of Columbia
Housing Authority

300 7th Street SW
Washington, DC 20024

Phone: (202) 535-1000

CUSTOMER SERVICE CENTERS

Require in-person assistance?



The DC Housing Authority has multiple Customer Service Center locations to meet your needs!

HCVP
Customer Service Center*

702 H Street NW
Washington DC 20001

*Dedicates to servicing Voucher Participants

Headquarters
Customer Service Center

625 D Street SW
Washington DC 20024

Services Public Housing Residents & Voucher Participants

Frederick Douglass
Customer Service Center

2000 Alabama Avenue SE
Washington DC 20020

Services Public Housing Residents & Voucher Participants

Each location offers specific days when walk-in visitors are welcome. Appointments are encouraged. Visit our Customer Service Center page to learn more about each location and to schedule your appointment.

LANGUAGE & DISABILITY ACCOMMODATIONS

DCHA is committed to ensuring access to its programs and activities for individuals with Limited English Proficiency (LEP) and providing equal access to events/programs for all applicants, residents, or participants with disabilities.

DCHA’s ADA/504/Language Department
Email: ADA504@dchousing.org

Request Language Accommodations

Requests can be made online by completing the form linked below.

Request Disability Accommodations

Requests can be made online by completing the form linked below.

Other methods of requesting accommodations include emailing the ADA/504 Department at ADA504@dchousing.org or completing a print form by visiting the below link and dropping it off at your local Customer Service Center.

Read More β†’

PRESS & MEDIA INQUIRIES

For all media inquiries, please email media@dchousing.org with your specific questions and deadline.

RIGHT TO KNOW / FREEDOM OF INFORMATION ACT (FOIA)

Office of the General Counsel
District of Columbia Housing Authority

300 7th Street, SW, 11th Floor, Washington, DC 20024

Email: foia@dchousing.org

HAVE OTHER QUESTIONS?

For all other inquiries, please complete the online form or consult our Resources page for more information for DCHA public housing residents and voucher participants or landlords.

Escalated Inquiries

The Ombudsman serves as a liaison for residents, helping them address concerns related to their property or services. Please contact the Office of the Ombudsman for any critical or escalated inquiries.

Office of the Ombudsman
Phone: (771) 244-6611

Email: ombudsman@dchousing.org

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