Tyler Webb

Tyler Webb is a senior staff writer with Forbes Advisor who has worked in the business-to-business (B2B) space with a VoIP and telecommunications focus for over four years. After five years teaching high school English at the beginning of his career, Tyler earned his master’s degree in English rhetoric in 2020 and transitioned to writing full time. Since then, he has written software-as-a-service (SaaS) content for several publications, including GetVoIP, Top10 and Forbes Advisor.

During his writing career, Tyler has developed expertise in evaluating and comparing telecommunications software. He’s extensively covered categories including VoIP, call centers (CCaaS), video conferencing, webinars, unified communications (UCaaS), SIP trunking, communications platforms (CPaaS) and email marketing. With GetVoIP, Tyler got the chance to test software products in these domains and monitor trends in the telecommunications market from 2020 to 2024. He developed an understanding of which software systems offer the best value, which features make each provider unique and which platforms have the most user-friendly interfaces.

With Forbes Advisor, Tyler can share his subjective, research-based, hands-on expertise with small business readers looking to make informed decisions. Over the years, Tyler has grown to understand what makes each provider unique regarding features, value and user experience. He’s excited to write content that distinguishes each software’s pros and cons, identifying unique use cases for each. His teaching and writing experience have helped him refine a conversational and user-friendly tone that doesn’t hesitate to point out specific product shortcomings when warranted. He looks forward to helping small businesses make smart decisions that optimize the “bang for your buck.”

Achievements

• Published over 150 articles about telecommunications software
• Has written B2B content for three publications: GetVoIP, Top10 and Forbes Advisor
• Has researched, tested and covered a wide variety of topics, including VoIP, video conferencing, call centers, unified communications, email marketing and webinars
• Four years of experience writing in the B2B SaaS space
• Five years of experience teaching high school English and AP Literature

Other Publications

• Tyler Webb – Top10
• Tyler Webb – GetVoIP

Education

• University of California, Davis (B.A., English Literature and Communication)
• Grand Canyon University (M.A., English Rhetoric)