I can’t access Notion

hc: troubleshooting articles

If Notion is down or you’re unable to access Notion:

  • Check our status page and X for live updates on any known issues.

  • Try disabling any firewalls, VPNs, or privacy or security software you have on your device that may be blocking access to Notion.

  • Check for any ISPs blocking the .so or notion.so domain.

  • See if the issue is with your DNS. Changing your DNS to a public one like 8.8.8.8 or 1.1.1.1 might resolve the issue. You can learn more about how to do this here →

  • Try a different browser, device, or platform. For example, if you’re using Notion’s desktop app, see if the issue persists when you use Notion in your browser.

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