Contact Us

Have a question? Connect with us!

Find out how
Account problems? Get help 24/7 with StarHub App!

Do more effortlessly with StarHub App. Now, it’s never been easier to manage your services the way you want to – anytime, anywhere.

  • Check mobile data usage
  • View and pay bills
  • Check recontract eligibility
  • Enjoy instant treats and lifestyle deals with StarHub Rewards
  • Activate roaming and other services

 

    

Find out how
Chat with us on WhatsApp

Get in touch with us on WhatsApp, available 24 hours.

Our live agents will follow up with you if you are unable to get your queries addressed via chat.   

Call our Hotline

General Service Hotline
Available 24 hours

Call 1633
(or +65 6820 1633 from overseas)

*Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers. Find out more.

Prepaid Mobile Enquiries
Available 24 hours

Call 9850 0000 toll free
(or +65 9850 0000 from overseas)

  

Billing Enquiries
Mondays - Sundays, 8am - 9pm

Call 1637
(or +65 6820 1637 from overseas)

Regular roaming rates apply.

Sales Hotline
Mondays - Sundays, 10am - 8pm

Call 1630
(or +65 6820 1630 from overseas)

Regular roaming rates apply.

StarHub Public Hotline

Call +65 6873 2828

Regular roaming rates apply.
Drop us a mail

Email your queries to us through our feedback form.

Emails are typically answered between 1 to 3 business days.

 

Find us

StarHub Shops

Reseller Support

 

StarHub Support

Find the help you need with your commonly asked questions, or browse our topics for your account, billing, services/plans or device-related enquiries.

Find out more