Conversational Analytics API: ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ๋นŒ๋“œํ•˜๊ณ  ๋ฐ์ดํ„ฐ์™€ ์ฑ„ํŒ…ํ•˜๊ธฐ

๊ฐœ๋ฐœ์ž๋Š” geminidataanalytics.googleapis.com์„ ํ†ตํ•ด ์•ก์„ธ์Šคํ•  ์ˆ˜ ์žˆ๋Š” Conversational Analytics API๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ, ์ž์—ฐ์–ด๋กœ BigQuery, Looker, Looker Studio์˜ ์ •ํ˜• ๋ฐ์ดํ„ฐ์— ๋Œ€ํ•œ ์งˆ๋ฌธ์— ๋Œ€๋‹ตํ•˜๋Š” ์ธ๊ณต์ง€๋Šฅ(AI) ๊ธฐ๋ฐ˜ ์ฑ„ํŒ… ์ธํ„ฐํŽ˜์ด์Šค ๋˜๋Š” ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ๋นŒ๋“œํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. Conversational Analytics API๋ฅผ ์‚ฌ์šฉํ•˜๋ฉด ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ์—๊ฒŒ ๋น„์ฆˆ๋‹ˆ์Šค ์ •๋ณด ๋ฐ ๋ฐ์ดํ„ฐ('์ปจํ…์ŠคํŠธ')์™€ SQL, Python, ์‹œ๊ฐํ™” ๋ผ์ด๋ธŒ๋Ÿฌ๋ฆฌ์™€ ๊ฐ™์€ ๋„๊ตฌ์— ๋Œ€ํ•œ ์•ก์„ธ์Šค ๊ถŒํ•œ์„ ์ œ๊ณตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์—์ด์ „ํŠธ ์‘๋‹ต์€ ์‚ฌ์šฉ์ž์—๊ฒŒ ํ‘œ์‹œ๋˜๋ฉฐ ํด๋ผ์ด์–ธํŠธ ์• ํ”Œ๋ฆฌ์ผ€์ด์…˜์—์„œ ๋กœ๊น…ํ•  ์ˆ˜ ์žˆ์œผ๋ฏ€๋กœ ์›ํ™œํ•˜๊ณ  ๊ฐ์‚ฌ ๊ฐ€๋Šฅํ•œ ๋ฐ์ดํ„ฐ ์ฑ„ํŒ… ํ™˜๊ฒฝ์„ ๋งŒ๋“ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

Google Cloud ๋ฅผ ์œ„ํ•œ Gemini์—์„œ ์‚ฌ์šฉ์ž ๋ฐ์ดํ„ฐ๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ์‹œ์ ์„ ์•Œ์•„๋ณด์„ธ์š”.

Conversational Analytics API ์‹œ์ž‘ํ•˜๊ธฐ

๋‹ค์Œ ๋‹จ๊ณ„์— ๋”ฐ๋ผ ํ™˜๊ฒฝ์„ ์„ค์ •ํ•˜๊ณ  Conversational Analytics API๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ๋นŒ๋“œํ•˜๊ณ  ์ƒํ˜ธ์ž‘์šฉ์„ ์‹œ์ž‘ํ•˜์„ธ์š”.

์„ค์ • ๋ฐ ๊ธฐ๋ณธ ์š”๊ฑด

API ๋˜๋Š” ์˜ˆ์‹œ๋ฅผ ์‚ฌ์šฉํ•˜๊ธฐ ์ „์— ๋‹ค์Œ ๋‹จ๊ณ„๋ฅผ ์™„๋ฃŒํ•˜์„ธ์š”.

๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ ๋นŒ๋“œ ๋ฐ ์ƒํ˜ธ์ž‘์šฉ

์ด์ „ ๋‹จ๊ณ„๋ฅผ ์™„๋ฃŒํ•œ ํ›„ ๋‹ค์Œ ๋‹จ๊ณ„์— ๋”ฐ๋ผ Conversational Analytics API๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ๋นŒ๋“œํ•˜๊ณ  ์ƒํ˜ธ์ž‘์šฉํ•ฉ๋‹ˆ๋‹ค.

์ฃผ์š” API ์ž‘์—…

์ด API๋Š” ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ ๋ฐ ๋Œ€ํ™”๋ฅผ ๊ด€๋ฆฌํ•˜๊ธฐ ์œ„ํ•œ ๋‹ค์Œ๊ณผ ๊ฐ™์€ ํ•ต์‹ฌ ์—”๋“œํฌ์ธํŠธ๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.

์ž‘์—… HTTP ๋ฉ”์„œ๋“œ ์—”๋“œํฌ์ธํŠธ ์„ค๋ช…
์—์ด์ „ํŠธ ๋งŒ๋“ค๊ธฐ POST /v1alpha/projects/*/locations/*/dataAgents ์ƒˆ ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ๋งŒ๋“ญ๋‹ˆ๋‹ค.
์—์ด์ „ํŠธ ๊ฐ€์ ธ์˜ค๊ธฐ GET /v1alpha/projects/*/locations/*/dataAgents/* ํŠน์ • ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ์˜ ์„ธ๋ถ€์ •๋ณด๋ฅผ ๊ฐ€์ ธ์˜ต๋‹ˆ๋‹ค.
์—์ด์ „ํŠธ ์—…๋ฐ์ดํŠธ PATCH /v1alpha/projects/*/locations/*/dataAgents/* ๊ธฐ์กด ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ์ˆ˜์ •ํ•ฉ๋‹ˆ๋‹ค.
์—์ด์ „ํŠธ ๋‚˜์—ด GET /v1alpha/projects/*/locations/*/dataAgents ํ”„๋กœ์ ํŠธ์—์„œ ์‚ฌ์šฉ ๊ฐ€๋Šฅํ•œ ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ๋‚˜์—ดํ•ฉ๋‹ˆ๋‹ค.
์—์ด์ „ํŠธ ์‚ญ์ œ DELETE /v1alpha/projects/*/locations/*/dataAgents/* ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ์‚ญ์ œํ•ฉ๋‹ˆ๋‹ค.
๋Œ€ํ™” ๋งŒ๋“ค๊ธฐ POST /v1alpha/projects/*/locations/*/conversations ์ƒˆ๋กœ์šด ์ง€์†์ ์ธ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•ฉ๋‹ˆ๋‹ค.
๋Œ€ํ™” ์ฐธ์กฐ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ์ฑ„ํŒ…ํ•˜๊ธฐ POST /v1alpha/projects/*/locations/*:chat ๊ธฐ์กด ๋Œ€ํ™”์™€ ์—ฐ๊ฒฐ๋œ ์—์ด์ „ํŠธ ์ปจํ…์ŠคํŠธ๋ฅผ ์ฐธ์กฐํ•˜๋Š” ์ฑ„ํŒ… ๋ฉ”์‹œ์ง€๋ฅผ ์ „์†กํ•˜์—ฌ ์Šคํ…Œ์ดํŠธํ’€(Stateful) ๋Œ€ํ™”๋ฅผ ๊ณ„์†ํ•ฉ๋‹ˆ๋‹ค. ๋ฉ€ํ‹ฐํ„ด ๋Œ€ํ™”์˜ ๊ฒฝ์šฐ Google Cloud ์—์„œ ๋Œ€ํ™” ๊ธฐ๋ก์„ ์ €์žฅํ•˜๊ณ  ๊ด€๋ฆฌํ•ฉ๋‹ˆ๋‹ค.
๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ ์ฐธ์กฐ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ์ฑ„ํŒ… POST /v1alpha/projects/*/locations/*:chat ์ปจํ…์ŠคํŠธ๋ฅผ ์œ„ํ•ด ์ €์žฅ๋œ ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ์ฐธ์กฐํ•˜๋Š” ์Šคํ…Œ์ดํŠธ๋ฆฌ์Šค(Stateless) ์ฑ„ํŒ… ๋ฉ”์‹œ์ง€๋ฅผ ์ „์†กํ•ฉ๋‹ˆ๋‹ค. ๋ฉ€ํ‹ฐํ„ด ๋Œ€ํ™”์˜ ๊ฒฝ์šฐ ์• ํ”Œ๋ฆฌ์ผ€์ด์…˜์ด ๊ฐ ์š”์ฒญ๊ณผ ํ•จ๊ป˜ ๋Œ€ํ™” ๊ธฐ๋ก์„ ๊ด€๋ฆฌํ•˜๊ณ  ์ œ๊ณตํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
์ธ๋ผ์ธ ์ปจํ…์ŠคํŠธ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ์ฑ„ํŒ…ํ•˜๊ธฐ POST /v1alpha/projects/*/locations/*:chat ์ €์žฅ๋œ ๋ฐ์ดํ„ฐ ์—์ด์ „ํŠธ๋ฅผ ์‚ฌ์šฉํ•˜์ง€ ์•Š๊ณ  ์š”์ฒญ์— ๋ชจ๋“  ์ปจํ…์ŠคํŠธ๋ฅผ ์ง์ ‘ ์ œ๊ณตํ•˜์—ฌ ์Šคํ…Œ์ดํŠธ๋ฆฌ์Šค(Stateless) ์ฑ„ํŒ… ๋ฉ”์‹œ์ง€๋ฅผ ์ „์†กํ•ฉ๋‹ˆ๋‹ค. ๋ฉ€ํ‹ฐํ„ด ๋Œ€ํ™”์˜ ๊ฒฝ์šฐ ์• ํ”Œ๋ฆฌ์ผ€์ด์…˜์ด ๊ฐ ์š”์ฒญ๊ณผ ํ•จ๊ป˜ ๋Œ€ํ™” ๊ธฐ๋ก์„ ๊ด€๋ฆฌํ•˜๊ณ  ์ œ๊ณตํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.
๋Œ€ํ™” ๊ฐ€์ ธ์˜ค๊ธฐ GET /v1alpha/projects/*/locations/*/conversations/* ํŠน์ • ๋Œ€ํ™”์˜ ์„ธ๋ถ€์ •๋ณด๋ฅผ ๊ฐ€์ ธ์˜ต๋‹ˆ๋‹ค.
๋Œ€ํ™” ๋‚˜์—ด GET /v1alpha/projects/*/locations/*/conversations ํŠน์ • ํ”„๋กœ์ ํŠธ์˜ ๋Œ€ํ™”๋ฅผ ๋‚˜์—ดํ•ฉ๋‹ˆ๋‹ค.
๋Œ€ํ™”์˜ ๋ฉ”์‹œ์ง€ ๋‚˜์—ด GET /v1alpha/projects/*/locations/*/conversations/*/messages ํŠน์ • ๋Œ€ํ™” ๋‚ด์˜ ๋ฉ”์‹œ์ง€๋ฅผ ๋‚˜์—ดํ•ฉ๋‹ˆ๋‹ค.

์ถ”๊ฐ€ ๋ฆฌ์†Œ์Šค

  • Conversational Analytics API ์ฐธ๊ณ  ๋ฌธ์„œ: ์š”์ฒญ ๋ฐ ์‘๋‹ต ๊ตฌ์กฐ์˜ ๋ฉ”์„œ๋“œ, ์—”๋“œํฌ์ธํŠธ, ์œ ํ˜• ์ •์˜์— ๋Œ€ํ•œ ์ž์„ธํ•œ ์„ค๋ช…์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.