[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# Troubleshoot Google Cloud Private Marketplace\n\n| **Preview**\n|\n|\n| This product or feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA products and features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\nWhen you [use Google Cloud Private Marketplace](/marketplace/docs/access-private-marketplace), your\nmembership in an organization, folder, or project determines which products are\navailable to you.\n\nIf you don't see products that you expect to have access from within your\nproject, take the following steps to troubleshoot your access:\n\n1. Verify that you've selected the correct project.\n\n2. If\n [Marketplace User Access Restrictions](/marketplace/docs/governance/strict-user-access)\n is turned on for your organization, verify that you've been granted the\n [required permissions](/marketplace/docs/governance/strict-user-access#required-permissions)\n to access Google Cloud Marketplace."]]