[[["์ดํดํ๊ธฐ ์ฌ์","easyToUnderstand","thumb-up"],["๋ฌธ์ ๊ฐ ํด๊ฒฐ๋จ","solvedMyProblem","thumb-up"],["๊ธฐํ","otherUp","thumb-up"]],[["์ดํดํ๊ธฐ ์ด๋ ค์","hardToUnderstand","thumb-down"],["์๋ชป๋ ์ ๋ณด ๋๋ ์ํ ์ฝ๋","incorrectInformationOrSampleCode","thumb-down"],["ํ์ํ ์ ๋ณด/์ํ์ด ์์","missingTheInformationSamplesINeed","thumb-down"],["๋ฒ์ญ ๋ฌธ์ ","translationIssue","thumb-down"],["๊ธฐํ","otherDown","thumb-down"]],["์ต์ข ์ ๋ฐ์ดํธ: 2025-08-30(UTC)"],[],[],null,["# Get support\n\nThis page offers suggestions on how to get the results you expect from\nSpeech-to-Text, and what to do if you need support to help you\nget the answers you need.\n\nSupport\n-------\n\nIf you have additional need for technical support, you have a number of options\nlisted below.\n\nUse the Speech UI to experiment with different configuration options\n--------------------------------------------------------------------\n\nThe Speech-to-Text API has a powerful [Speech UI](http://console.cloud.google.com/speech)\nthat allows you to upload audio files into your own Cloud Storage workspace.\nYou can experiment with different configurations and settings to help improve\ntranscription quality for your specific use cases.\n\nAsk a question on Stack Overflow\n--------------------------------\n\nAsk a question about the Speech-to-Text API on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-speech). Please use the tag\n`google-cloud-speech` for questions about the Speech-to-Text API. This tag\nnot only receives responses from the Stack Overflow community, but also from\nGoogle engineers, who monitor the tag and offer unofficial support.\n\n- [Ask a question](http://stackoverflow.com/questions/ask?tags=google-cloud-speech)\n- [See a list of all questions](http://stackoverflow.com/questions/tagged/google-cloud-speech)\n\nDiscuss the Cloud Speech API and get updates\n--------------------------------------------\n\nJoin the\n[cloud-speech-discuss](https://groups.google.com/forum/#!forum/cloud-speech-discuss/join)\nGoogle group to discuss the Speech-to-Text API and receive Speech-to-Text API\nannouncements and updates.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nSpeech-to-Text API and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Speech-to-Text API, join the\n[`#speech`](https://googlecloud-community.slack.com/messages/C1TK22QTE/)\nchannel.\n\n\nHow to get effective support\n----------------------------\n\nWhen asking for support, especially around transcription quality, it is\nimportant to provide multiple audio samples so that we can reproduce the issue.\nWithout a small dataset (about 5 audio samples with expected transcriptions) it\nis difficult to troubleshoot the issues or to generalize a bugfix.\n\nIn general, the more information you provide the greater chance that the\nSpeech-to-Text API team will be able to find issues or configuration options to help\nyou get the best out of Speech-to-Text API.\n\nGet a support package\n---------------------\n\nGoogle Cloud Platform offers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support, and access to a technical support manager.\nFor more information, see\n[Google Cloud Platform Support](/support).\n\nFile bugs or feature requests\n-----------------------------\n\nTo file a bug or a feature request, use\n[the public issue tracker](https://issuetracker.google.com/issues/new?component=187181&template=0)."]]
